Frequent questions

Simply go to the Tenant Signup page and tell us about your idea, ideal space, location, budget and the goals. It is simple, secure and completely free.

From retail and wholesale spaces, malls, pop-up kiosks, event venues, warehouses and commercial kitchens to factory space and pop-up containers, we have a wide variety of spaces of all shapes and sizes, adaptable to a wide range of projects and ideas.

Our team will contact you to confirm your request and the information you have submitted. We also provide expert advice on e.g. location, timing and other factors to ensure you get the best out of your event.

We then work closely with you to match your idea to the perfect space.

Your request will be sent to the Landlord so they can review and confirm if your idea is the right fit for their space. Your dedicated advisor will help to arrange other ongoing communication with the Landlord.

Certainly. Your dedicated advisor can help to arrange viewings and connect you to the Landlord as required.

If you don’t reach an agreement with the Landlord and you change your mind you will not be charged. If you change your mind after signing the agreement and before the agreed start date or during the rental period our Cancellation and Refunds Policy will apply. In all instances, just let us know so we can provide the required guidance.

Popup Now charges you no fees to be part of this community and find quality spaces. The Landlord pays us for the service we provide when there is a successful space booking.

By requesting a space through us, you take advantage of all the benefits of being a member and support us to continue bringing high quality spaces to you. It is always simple, secure and free with no hidden charges.

When the Landlord agrees to your request, we will send you an invoice to pay the rental fee securely through our portal. Paying through us ensures your booking is protected by our Cancellation and Refunds Policy and securely transferred to the Landlord in line with our Terms of Service.

Popup Now strongly recommends that for all bookings, Landlords and Tenants sign an agreement covering the terms that have been negotiated.

Our standard Tenancy Agreement which can be found in Schedule 1 of our Terms of Service shall govern all transactions.

How you wish to use the space is an integral part of submitting your request and one of the key factors the landlord will require to accept your request.

If your request is accepted, your agreement will explain how the space may be used. Changing the space’s use will require the landlord’s and in some circumstances the District, Municipal or Metropolitan Assembly’s consent.

Some types of events and commercial uses require a special permit. Please check from your District, Municipal or Metropolitan Assembly if you require a permit. Unfortunately, Popup Now cannot assist with securing permits.

Yes. With our Space+ service we can help you get ready with fit-outs, interior designers, staff, equipment and other services. Your dedicated advisor can provide more information about this service. We are always on-hand to help.

Space+ is everything you need to get up and running. Using our experience, we’ve selected leading industry services from payments to fit-outs, interior designers, photographers, staff to equipment so you can start your pop-up shop quicker, easier and focus on turning your idea into a reality.

To find out more about our Space+ service, speak to your dedicated advisor who will connect you to one of our experts to help you with anything you need to bring your idea to life. You can also contact us through info@popupnow.net.

Finding the right space is crucial to the success of your idea. From helping to find your preferred space to launching your idea, the benefits of using our unrivalled service are immense. Find a few here.

Simply go to the Landlord Signup page, add details of your space, submit and watch requests come in. It is simple, secure and completely free to list your space on Popup Now.

If you are not the owner of the space, and you are unsure if you have permission, you should check your lease before listing the space. If your lease prevents you from sub-letting, speak to your Landlord before going ahead.

We have typically found that Landlords value the opportunity for their Tenants to make more money, as it secures their Tenant. However, keep in mind that you are responsible for ensuring you are not violating the terms of your lease by sub-letting the space.

Our team will review your listing, contact you to confirm the information you have submitted and discuss the best option to verify your space. Once your space is verified, it goes live on our matching platform, ready to be sent to potential renters whose ideas match your space’s profile.

We request payment from the Tenant through our secure payment portal to confirm the space. Collecting and holding the payment upfront through our platform avoids the hassle of chasing invoices and ensures you are paid on time.

We request your payment information after verification, and pay all earning from your space directly into your designated bank account, in-line with our Terms of Service.

Popup Now charges you no fees to list your space and receive requests from potential tenants. A small commission is however charged on successful bookings to fund the service you receive.

This fee allows us to improve our service and enhance the benefits you receive so you can keep getting more bookings and extra income. We only get paid when you get bookings.

Using our secure payment platform ensures your earnings are collected upfront, avoids the hassle of chasing invoices and ensures you are paid on time into your account. By submitting your listing, you agree to process payments through Popup Now.

The information you submit when listing your space is also sent to you by email. To make any changes to your listing, send an email to info@popupnow.net. We will review the changes, contact you to clarify anything and make the required changes.

If a tenant tries to negotiate the price or rent the space directly we recommend you re-direct them to their dedicated adviser.

Whilst this may appear as a better option, negotiating directly exposes you to many risks. Apart from not being protected under our Terms of Service and Cancellation and Refunds Policy you could also be in breach of our General Covenant Against Circumvention which can be found in section 6 of our Terms of Service.

Businesses with no space would usually not want to lose a good space when they find one. You’ll find they take care of your space better than they would their own.

If you are worried about something going wrong there are a number of things you could do to ensure everything goes smoothly. Firstly, consider some basic training the first time that they are using your space. Even if they are highly proficient, talking them through your specific equipment will give you both peace of mind.

You can also add any other rules on your listing, for these to be included in the Appendix to the standard Tenancy Agreement in Schedule 1 of our Terms of Service.

No. You remain in full control of who appears in your space. If you require more information from an enquiry you’ve received, simply message your adviser and they will liaise with the tenant to get the right information sent over to you.

You can choose what works best for you – either give tenants their own access or let them in and lock up after them.

Host some of the most exciting ideas and generate extra income from your space. From free listings to secure payments and seamless support, the benefits of using our service are immense. Find a few here.